Members, Authorised Representative, and Sharers
Help and advice on becoming and being a member of Five Good Friends
Accounts, transactions and statements changes
Why have I received an invitation email to Five Good Friends?
Activating your account
How can I share a schedule with family or trusted friends?
What should I do if I lose a device that has access to Five Good Friends?
What do I do if I want to change a visit?
How do I get my Helpers or Care Managers contact details?
Managing your notifications
Setting up email notifications
Making text larger on your device
How do I access my account?
How do I access my billing history and invoices?
Government home care package monthly statements, transactions, funds balance
Keeping your app up to date (iOS/Apple)
Keeping your app up to date (Android)
Fixing the freezing on Android
How do I secure my device?
What do I do if I lose my phone?