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Activating your account

Activating and accessing Five Good Friends online and through the app.

Written by William Garton
Updated over a week ago

When you are added as a Member, Authorised Representative, Sharer or Helper on Five Good Friends, you will receive an email inviting you to activate your account.

To activate your account:

  1.  Open the email from Five Good Friends with the subject line "You're invited to activate your Five Good Friends account"

  2. Press  the "Activate your account" button in the email

  3. Enter a password of your choice and press submit

I did not receive an account invitation

If you are a Member, Authorised Representative or Sharer and have not received an invitation to activate your account, please get the Authorised Representative or Member to talk to the Care Manager or call 1300 787 581 .

The invitation has expired

You can receive a new invitation email by going to this page and entering your email address call 1300 787 581  and we will send you a new activation link.

Need Help?

Call 1300 787 581 or hit the chat button at the bottom of the screen.

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