Navigating the process of Government subsidies you are entitled to can be confusing. The first and most important step is understanding what you are entitled to and how much help you can receive. We are happy to help you each step of the way.
What funding is available?
The Australian Government provides subsidies to people 65 years and over who have been assessed as needing help and support at home. There are two main types of support:
Support at Home
Support at Home uses eight funding classifications. As at 1 November 2025 the indicative annual amounts range from about $10,731 at Classification 1 to about $78,106 at Classification 8. The annual budget for each Support at Home classification level is as follows:
Classification 1: $10,731
Classification 2: $16,034
Classification 3: $21,965
Classification 4: $29,696
Classification 5: $39,697
Classification 6: $48,114
Classification 7: $58,148
Classification 8: $78,106
If you moved from a Home Care Package you receive an equivalent Support at Home budget.
Commonwealth Home Support Packages (CHSP)
CHSP is for entry level support and often only a few hours per fortnight. This can support someone waiting for a Home Care Package. This funding is allocated to Approved Providers. The person receiving these services makes a small contribution ($5 – $10 per hour) and the rest of the cost of the service is subsided by the government.
What are the steps I need to take to get subsidised?
Contact My Aged Care to check eligibility and book an assessment, then list a supporter if you want help.
Read your Notice of Decision and support plan to see the services and classification you have been approved for.
Choose a provider and enter a service agreement so services can begin and your budget can be claimed correctly.
Five Good Friends differences
Five Good Friends is helping people remain in control of their lives, by ensuring they get the help and care they want and need in their homes. We focus on consistent quality helpers and provide real-time visibility of who’s in the home. Our key differences are:
Making sure you are receiving the funding you are entitled to.
A dedicated Care Manager and tailored Help plan.
The same dedicated Helpers in your home who you can contact directly.
One trusted relationship to grow with your needs over time.
Simple technology to keep you informed, in touch and in control
Services Five Good Friends offer
Our services are tailored to what you want and need, it is really anything that is important and of value to you in your home.
Services include:
Companionship
Personal Care
Domestic Assistance
Home Administration
Community Access
Yard Maintenance
Five Good Friends can offer up to 50% more care
We have several case studies from customers that have switched to Five Good Friends. Our lower administration and case management costs allow more funds to be available for help and care.
We understand these are very important decisions and there is nothing more personal than your care needs, and no space more personal than your home. It is important to us that you are well informed so you can make the best decision for you.