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How do I access government funded home care services?

  1. Register with My Aged Care on 1800 200 422 or online. Complete screening and, if needed, book an aged care assessment.

  2. After your assessment you receive a Notice of Decision and a support plan. If eligible you enter the Support at Home Priority System with a priority of urgent, high, medium, or standard. Some people receive interim funding so essential services can start sooner.

  3. When funding is allocated you have 56 days to choose a provider and sign a service agreement. You can ask for a 28 day extension.

  4. While waiting for government funding you can access private services. Call 1300 787 581 to learn more.

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