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How do I access government funded home care services?

Updated over 2 weeks ago
  1. Register with My Aged Care on 1800 200 422 or online. Complete screening and, if needed, book an aged care assessment.

  2. After your assessment you receive a Notice of Decision and a support plan. If eligible you enter the Support at Home Priority System with a priority of urgent, high, medium, or standard. Some people receive interim funding so essential services can start sooner.

  3. When funding is allocated you have 56 days to choose a provider and sign a service agreement. You can ask for a 28 day extension.

  4. While waiting for government funding you can access private services. Call 1300 787 581 to learn more.

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