By William and 1 other2 authors9 articles
What do I do in an emergency?
What should I do if a Member asks me to provide a service I am not qualified or experience in?
Why would a Care Manager not allow me to change a visit?
When should I make direct contact with a Care Manager?
What do I do if a Member or Authorised Representative wants to extend a visit?
How should I uphold my professional standards?
How and when to report incidents
What do I do if a Member or Authorised Representative wants an unscheduled visit?
Can I drive a Member or Auth Reps car?