Common Questions

Nathan Betteridge avatar Simon Lockyer avatar Alex Cruice avatar +3
16 articles in this collection
Written by Nathan Betteridge, Simon Lockyer, Alex Cruice and 3 others
Five Good Friends app & account

How do I access my account?

How to access your account, reset your password and share your account with family and trusted friends.
David Herse avatar
Written by David Herse
Updated over a week ago

How do I access my billing history and invoices?

How to access invoice summaries and billing history in your Five Good Friends account.
David Herse avatar
Written by David Herse
Updated over a week ago

Government home care package monthly statements, transactions, funds balance

Accounts gives Government Home Care Package holders with an up-to-date view of transactions, available funds, and a monthly statement.
David Herse avatar
Written by David Herse
Updated over a week ago

Keeping your app up to date (iOS/Apple)

Learn how to ensure your app is up to date and running the latest version of the Five Good Friends app (for Apple users).
Emma Taylor avatar
Written by Emma Taylor
Updated over a week ago

Keeping your app up to date (Android)

Learn how to ensure your app is up to date and running the latest version of the Five Good Friends app (for Android users).
Emma Taylor avatar
Written by Emma Taylor
Updated over a week ago

Fixing the freezing on Android

Fix Android login freezing
Matthew Christensen avatar
Written by Matthew Christensen
Updated over a week ago

How do I download Chrome on my Android device?

Alex Cruice avatar
Written by Alex Cruice
Updated over a week ago

How do I secure my device?

How to secure a device to protect the privacy of Members and Helpers.
David Herse avatar
Written by David Herse
Updated over a week ago

What do I do if I lose my phone?

Steps to take to protect personal information.
David Herse avatar
Written by David Herse
Updated over a week ago