Support at Home Knowledge Hub
This self-service resource is designed for Members and their loved ones, making it easy to find answers to common questions, understand your options, and feel confident about the support you receive.
10 articles
- How to read your new Support at Home statement
- Understanding Your Costs & Funding
- Invoices and Statements explained
- Care management
- A Real Example: Why You’re Seeing Care Management on Your Invoice Summary
- Managing your Support at Home budget
- How to read your budget & service plan
- Support at Home: Your questions answered Webinar and transcript
- Support at Home Member FAQs
- Projected Balances and Budgets