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Thinking about switching Home Care Providers?

Updated this week

Discover the Five Good Friends Difference

Choosing the right home care provider is one of the most important decisions you can make. Your Home Care Package (HCP) should support your independence, your wellbeing, and your ability to stay connected to the home and community you love. That’s why it’s essential to regularly review the care you’re receiving to ensure it’s still working for you.

Is Your Current Provider Supporting the Life You Want?

Take a moment to reflect on your current experience. Ask yourself:

  • Is my home care provider helping me live my best life at home?

  • Are they enabling me to enjoy the activities and social connections that matter to me?

  • Are they making decisions based on what works for me — or what works for them?

If your answer to any of these is no, it may be time to consider making a switch.

Why Switch to Five Good Friends?

At Five Good Friends, we believe that care should be personal, empowering, and designed around what matters most to you. When you join us, you’ll experience:

✔ Care designed around your goals

We take the time to understand who you are, what you value, and what you want to achieve — so your care reflects your lifestyle, not someone else’s checklist.

✔ More choice and control

We help you understand your Transitioned Home Care Package or Support at Home funding and make decisions confidently. You remain in control while we support you every step of the way.

✔ A seamless switching process

Changing providers can feel overwhelming, but it doesn’t have to be. Our team guides you through the process, ensuring your services continue without interruption.

✔ Support from a caring, empowered workforce

Your Helpers are skilled, supported, and matched to your preferences — so you receive consistent, meaningful care from people you trust.

Switching providers is not just a change — it’s an opportunity to redesign your care in a way that truly enriches your life.

Learn More About Five Good Friends

If you're exploring whether Five Good Friends is the right fit for you, these resources can help:

It is important to mention that if you have any unspent funds in your transitioning Home Care Package, they will be transferred to Services Australia and available to Five Good Friends from 71 days after ceasing services with your previous provider. We will work with you to make sure your services are uninterrupted.

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