We form Care Teams around our Members which can includes the Care Manager and all the Helpers who are in the Primary Care Team for that Member.

You may want to contact another Helper in the Primary Care Team to swap a visit or share important information. When sharing information also consider whether this information should be shared with the Care Manager.

To find the other Helpers in the Primary Team:

  1. Go to the People tab
  2. Go to the Member you want to see the Care Team of
  3. Go to Care Team
  4. Look underneath the header Primary Care Team to see all the other Helpers who are on the Primary Team. You can tap one of their cards to give them a call.

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How can I add, reschedule or cancel a visit?

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