Common Questions

David Herse avatar Simon Lockyer avatar Alex Cruice avatar +1
12 articles in this collection
Written by David Herse, Simon Lockyer, Alex Cruice and 1 other

Saving your invoices as PDF's

If you need to save your invoices or statements as PDF's, you can use the built in features of your browser.
David Herse avatar
Written by David Herse
Updated over a week ago

Can I choose my Helpers with Five Good Friends?

Simon Lockyer avatar
Written by Simon Lockyer
Updated over a week ago

How do I access my account?

How to access your account, reset your password and share your account with family and trusted friends.
David Herse avatar
Written by David Herse
Updated over a week ago

How is Five Good Friends different from a traditional care provider?

Simon Lockyer avatar
Written by Simon Lockyer
Updated over a week ago

What does Five Good Friends do?

An overview of who Five Good Friends are and what we do.
David Herse avatar
Written by David Herse
Updated over a week ago

Access your invoices in your account.

How to access statements and invoices in your Five Good Friends account.
David Herse avatar
Written by David Herse
Updated over a week ago

How do I secure my device?

How to secure a device to protect the privacy of Members and Helpers.
David Herse avatar
Written by David Herse
Updated over a week ago

How do I download Chrome on my Android device?

Alex Cruice avatar
Written by Alex Cruice
Updated over a week ago

Tips For Talking To Elderly Parents About The Future

How to have the conversation with parents about how they want to live their lives as they grow older.
Simon Lockyer avatar
Written by Simon Lockyer
Updated over a week ago

4 Weeks Free Trial "Sticker Offer"

Terms and Conditions of the limited offer of 4 weeks free membership and 4 free hours
Nathan Betteridge avatar
Written by Nathan Betteridge
Updated over a week ago

How do I report an issue and get support?

Five Good Friends contact details to help with service issues and technical support.
David Herse avatar
Written by David Herse
Updated over a week ago

What do I do if I lose my phone?

Steps to take to protect personal information.
David Herse avatar
Written by David Herse
Updated over a week ago